Claes Fornell

Claes Fornell }}

Claes Fornell is an expert on customer satisfaction analytics and capital asset management. Provided by Wikipedia
Showing 1 - 4 results of 4 for search 'Fornell, Claes', query time: 0.01s Refine Results
  1. 1
    The Satisfied customer : winners and losers in the battle for buyer preference
    by Fornell, Claes
    Published 2008
    Other Authors: “…Fornell, Claes…”
    Book
  2. 2
    Industrial organization and consumer satisfaction-dissatisfaction
    by Fornell, Claes
    Published 1983
    Other Authors: “…Fornell, Claes…”
    Book
  3. 3
    A second generation of multivariate analysis
    Published 1982
    Other Authors: “…Fornell, Claes…”
    Biblioteca de la Universidad Pontificia de Salamanca (Other Sources: Biblioteca Universidad de Deusto)
    Book
  4. 4
    Economic consequences of providing quality and customer satisfaction
    by Anderson, Eugene W.
    Published 1993
    Other Authors:
    Book

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