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  1. 1
    Administración de operaciones : bienes, servicios y cadenas de valor
    by Collier, David A.
    Published 2016
    Other Authors: “…Collier, David A.…”
    Universidad Loyola - Universidad Loyola Granada (Other Sources: Biblioteca Universitat Ramon Llull, Biblioteca de la Universidad Pontificia de Salamanca)
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    eBook
  2. 2
    The Service/quality solution : using service management to gain competitive advantage
    by Collier, David A.
    Published 1994
    Other Authors: “…Collier, David A.…”
    Book

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